Exploring The Different Benefits of 8 Different Types of Managed Services

by Danny Tehrani | Jan 25, 2025

Managed IT services is the name for the business model that managed IT service providers (MSPs) offer. It involves businesses outsourcing their IT work to a third-party partner. While this model sounds straightforward, there are different types of managed IT services that offer different benefits.

“Consider your IT goals before you pick your MSP. Different MSPs provide different services, and not all will have the services that you need to achieve your key goals.” – Danny Tehrani, CEO of Computers Made Easy. 

No matter which types of managed services you choose, an MSP will always boost your business operations. Case in point, simply using an MSP can cut your IT costs by 25% while improving your operational efficiency by 50%. 

However, there are also unique benefits that come with each specific type of managed IT service. This article will explain 8 unique services and the unique benefits each one can provide.

8 Types of IT Managed Services & The Benefits of Each One

1. Fully Managed IT

Fully managed IT services provide end-to-end technology management for businesses. Providers take full responsibility for all of your IT management tasks. As a result, your organization can focus on core operations without worrying about technology issues.

Key benefits

• Reduces downtime
• Offers predictable IT costs
• Frees internal teams to focus on strategic projects instead of routine IT tasks

2. Co-Managed IT

Co-managed IT services combine the strengths of your in-house IT team with the expertise of a managed service provider. This flexible approach helps you fill skill gaps, manage peak workloads, or access advanced tools. You stay in control of core IT operations while gaining extra support where needed.

Key benefits

• Adds temporary or permanent IT help during high-demand periods
• Provides specialized tools and expertise your team might not have
• Boosts efficiency by sharing responsibilities between teams

3. Managed Cloud Computing Services

This type of service takes care of your cloud-based systems, including storage, applications, and servers. Providers handle everything from deployment and scaling to security and performance monitoring, which is a big advantage, considering that 41% of companies report a cloud skills shortage. 

Key benefits

• Easily scales your resources to match business growth
• Protects your data with advanced cloud security measures
• Simplifies cloud management

4. IT Infrastructure Management

IT infrastructure management focuses on maintaining and improving your organization’s hardware, software, servers, and data centers. Service providers monitor your infrastructure, fix issues, and make updates to ensure everything works efficiently. 

Key benefits

• Extends the lifespan of hardware assets
• Enhances system reliability
• Improves overall system performance

Please note that IT infrastructure management encompasses a wide range of services. Here are a few examples.

5. Managed Network Security & Virtualization

Managed network security and virtualization protect your IT systems and make your network more efficient. Providers implement tools like firewalls and encryption to block unauthorized access. Virtualization reduces the need for physical equipment by allowing multiple systems to run on the same hardware.

Key benefits

• Protects your network against malware and hackers
• Optimizes resource use through network virtualization
• Reduces costs by minimizing the need for physical hardware

6. Managed Communications Services

Managed communications services manage tools like VoIP phone systems, video conferencing, and messaging platforms. These services ensure smooth operation, troubleshoot issues, and handle upgrades. This upgrade will bring additional benefits. For example, most businesses will save 30% to 50% on their phone costs by switching to VoIP.

Key benefits

• Improves collaboration
• Ensures high-quality calls and fewer interruptions
• Simplifies platform management

7. Managed Security Services

Managed security services protect your IT environment by watching for potential threats and fixing vulnerabilities. These services include real-time monitoring, advanced anti-malware technology, threat detection, and compliance checks. Providers secure your systems to reduce risks and keep your data safe.

Key benefits

• Reduces your susceptibility to cyber threats
• Protects sensitive data from unauthorized access
• Helps your organization stay within required compliance standards

8. Managed IT Support Services & Computer Repair

Managed IT support and computer repair services handle technical issues and hardware fixes. Providers offer helpdesk assistance, repair damaged equipment, and ensure systems stay operational. This service minimizes disruptions to your work and keeps your technology functioning.

Key benefits

• Quickly solves technical problems to avoid delays
• Repairs devices to extend their usability and provide cost savings on replacements
• Improves employee productivity by providing reliable IT assistance

Enjoy All 8 of These Types of Managed IT Services With Computers Made Easy

You don’t need to work with 8 different MSPs to reap all the benefits of all 8 of these services. All you need to do is find a great MSP who can do all of the above.

That MSP is Computers Made Easy. We offer a comprehensive range of managed services that include everything that we talked about in this article. We also offer additional services that go beyond these 8.

Contact us today to find out more about what they are.